iXlaser Studio · Portugal & Spain
Field service software.
Office to site, connected.
Give the office a clear view of open work and technicians the details they need on site. We build service management software for installations, repairs and maintenance, connecting each work order to its customer, location and completion record.
Projects from €500 to €5,000. More complex requests may cost more.
What your system can bring together
We build the screens, rules and connections your team needs. The final feature set is agreed for your project, so you can start with the essential work and expand from there.
Work orders with clear ownership
Capture the request, priority, service location and assigned technician. Keep appointment changes and access instructions with the job instead of scattered across messages.
Mobile service reports
Design short screens for work performed, time, parts and photos. Include customer acknowledgement where needed and define who can edit a submitted report.
Recurring maintenance and follow-up
Connect equipment or locations to their service history. Create planned maintenance and follow-up tasks so incomplete work returns to a visible queue.
A practical workflow
A technician finishes the visit. The office can act.
A service visit is not finished for the business until the office has enough information to close the work, arrange a return or prepare the next document.
The office supplies the task, customer context and site instructions to the authorised technician.
The technician completes the agreed report, notes any parts used and marks outstanding work.
The office reviews the report and creates the next action, with a clear history of the handover.
Review your brief, then open WhatsApp or email to send it. Nothing is sent automatically.
The iXlaser private deployment approach
Private deployment and access control
We deliver software at a dedicated web address, with a private installation and deliberately separated customer data. Your team gets a working online system with access controls designed into the project.
A separate environment
Customer installations use separate databases, file storage and credentials. Business records are kept apart from other customers and public demos.
Access you control
Define who can view, edit and administer each area. Permissions are enforced on the server, with owner account protection and two-step verification scoped to sensitive access.
Protected connections and files
HTTPS protects connections. Private documents require authorised access, with login protection and account revocation included in the delivery design.
Clear ownership and handover
Your business retains ownership of its information. We define administrator access, exports, backups and any authorised support access before delivery.
Operational records are stored in your project’s private environment so the software can work. Hosting ownership, retention and support access are agreed in writing. You create your own password and keep your recovery codes; we do not ask you to share them.
A quote around your requirements
Project pricing
€500–€5,000Your proposal confirms the scope, tax treatment, delivery stages and any hosting, email, messaging or third-party charges before work starts.
Custom software projects range from €500 to €5,000, with larger or more complex requests priced above this range. Contact us for a free quote based on what you need.
- The workflows, screens and user roles you need.
- Connections to existing software and the quality of data to import.
- Languages, reporting, customer portals and specialist rules.
Questions before we build
Will the system work without a mobile connection?
Offline working can be designed if it is required. We agree what can be stored on the device, how synchronisation works and how conflicting updates are resolved; it is not assumed for every web project.
Can you connect job reports to our CRM or invoicing?
Yes, where the other system provides a suitable integration or import route. We define which records are exchanged and how the office handles an unsuccessful transfer.
Can you build something that is not in your existing systems?
Yes. Our existing systems show some of the workflows we work with; they do not limit our custom development service. Describe the process you need, and we will define the features, integrations and delivery stages for your project.
How do we get started?
Send a short description of your business, the people who will use the system and the process you want to improve. Add the names of tools you need to connect. We can prepare a free quote without real customer records or passwords.
Tell us what your business needs.
You do not need to know how to write software. Explain the work you want to manage, what takes too much time and what a better result would look like. We will help turn that into a clear project.
For the first enquiry, use fictional examples and leave out passwords and private customer information.