Loyalty programme software: rewards and returns | iXlaser

iXlaser Studio

Loyalty programme software: rewards and returns

Build a loyalty programme around the way your customers buy. iXlaser can scope points, store credit or rewards with clear earning rules, controlled redemption and a history that explains every balance adjustment.

Try the reward example

An eligible €80 purchase earning 5% creates €4 of credit. After using €1 and returning €20 of the original purchase, a proportional €1 reversal leaves €2. A full return after all credit has been spent exposes a negative balance that needs an explicit business policy. The Spanish and Portuguese pages include an interactive calculator. It is an illustration, not an active promotion or cash refund.

Define the complete purchase journey

Agree eligible purchases, qualifying order states, exclusions, expiry and limits before launch. Keep the original earning event and later adjustments visible. Decide how staff should review returns, repeated requests and rewards already used by the customer.

Confirm the installation and integrations

An independent system or a store connection can be scoped around your current tools. Shopify and other integrations require a feasibility review of order data, permissions, installation model and costs. This page is not a public Shopify App Store listing.

Request a scoped proposal

Custom projects range from €500 to €5,000 and may exceed that range for larger requests. Contact us for a free quote. The proposal confirms tax treatment, hosting and external services. Describe your business, sales channels, current platform and intended reward. Migration requires a source-data review and an agreed opening-balance reconciliation.

Private installation and data ownership

Business records are stored in the project’s private environment, separated from public demos. Access roles, exports, backups and authorised support access are agreed before delivery. Your business retains ownership of its data. Use fictional examples for the first enquiry and do not send passwords or private customer records.